FTX EU victims can now withdraw trapped Euros by way of Backpack however crypto withdrawals stay blocked
Backpack has formally opened the withdrawal window for former FTX EU clients, marking a significant step in returning misplaced funds to the defunct alternate customers throughout Europe.
The claims course of went stay on Might 12, following Backpack’s earlier acquisition of FTX’s European arm in January 2025.
In response to a discover on its web site, the alternate said:
“Trek Labs Europe LTD (Former FTX EU LTD) has now commenced payout of former FTX EU buyer funds.”
Backpack defined that clients affected by the FTX collapse can now start a two-step course of to entry their frozen euro balances by means of a devoted portal.
In the meantime, all claimable funds are denominated strictly in euros. Crypto withdrawals are usually not supported.
This initiative follows the platform’s earlier launch of its id verification course of in April. That marked step one in serving to former FTX EU customers regain entry to their frozen property.
How Backpack is returning FTX EU buyer funds
FTX collectors should choose the “FTX EU Withdrawal Request” on the alternate’s EU platform to entry their frozen funds.
They’ll then have to finish a type with their financial institution particulars and add a financial institution assertion dated inside the previous three months. This assertion should clearly present their full title, IBAN, and registered tackle—all of which should match the data on the request type.
The alternate said that withdrawal charges will apply to the claims. In response to the agency, the charges are set by its banking companions and range relying on the quantity claimed.
For transactions as much as €2,000, the cost is €8. Claims between €2,001 and €50,000 incur a flat payment of €13. For bigger withdrawals, the platform expenses €13 plus 0.1% of any quantity exceeding €50,001, with the full payment capped at €353.
Backpack emphasised that it doesn’t add any further charges on prime of these set by its banking companions.
The alternate additionally warned of potential delays resulting from excessive visitors and banking limits, particularly in the course of the early days of processing.
Backpack identified that whereas there is no such thing as a mounted deadline to file a declare, any unclaimed funds will ultimately be handled below related monetary legal guidelines.
